Privacy policy

We use your information in accordance with GDPR and it will not be passed to any third parties without your written consent.

This policy sets out how we collect, use and store personal and other data for visitors and users of this website. It contains the following information:

  • Information about us
  • Information we may collect about you
  • How we may use that information
  • Use of cookies on our website
  • How we keep your personal information secure, how long we keep it and your rights to access it.

If you have any queries about this statement, please email lucy@lucyeducation.co.uk 

Who we are

Lucy Education is the trading name of Lucy Marcovitch, who is registered as a sole trader in England and Wales. If you wish to contact us please email lucy@lucyeducation.co.uk

Information we may collect about you and why

Your name and contact details

How we collect itHow we use it
When you contact us by email, phone call or any other way. To deal with your enquiry; to follow up contact.

Information about your interaction with us

How we collect itHow we use it
When we enter into a contract with you. To fulfil our contract with you.

Information about your device, and how you use our website

How we collect itHow we use it
When you visit this website, information about your device, operating system, browser and your IP address are automatically saved in log files on the web server.This helps us ensure the security of our site by monitoring normal and malicious use of our site. 
If you login to our site we also collect details of your IP address and the time of your login.This helps us ensure the security of restricted content for logged-in users or members.
We collect details of your visits to our site, including which pages you visit and actions you take.This helps us to see what parts of our site are being used and for future site improvements for visitors and users.

Marketing

How we collect itHow we use it
As detailed in the information under ‘Your name and contact details’ and ‘Information about your device and you use our website’ above.To determine where and how our website is being accessed for generic marketing purposes such as use of specific social media platforms. 
 We aim to communicate with you about our work in ways that you find relevant, timely and respectful. To do this we use data that we have stored about you, such as the nature of your business, as well as any preferences you may have told us about.

Information from third parties

How we collect itHow we use it
We may occasionally receive information about you from third parties. For example, we may use research to provide general information about you, compiled using publicly available data or data that you have agreed to being supplied.To provide you with an improved, more personal service. 

Sensitive personal data

Data protection law recognises that certain categories of personal information are more sensitive, such as health information, race, religious beliefs and political opinions. We do not collect this type of information about our customers.

Minors under 18

This website is intended for visitors and users over the age of 18 and as such we do not knowingly collect any written or visual information about children.

Legitimate business interests

In certain situations we collect and process your personal data for purposes that are in our legitimate business interests. However, we only do this if there is no overriding prejudice to you by using your personal information in this way. We describe below all situations where we may use this basis for processing:

  • With your explicit consent. For any situations where the two bases above do not apply, we will ask for your specific consent before using your personal information in that particular situation. 
  • Other processing activities. In addition to marketing communications, we also process personal information in the following ways that are within our legitimate organisational interests:
  • We may analyse data that we hold about you to ensure that the content and timing of communications that we send you are as relevant to you as possible.
  • We may analyse data we hold about you in order to identify and prevent fraud.
  • In order to improve our website we may analyse information about how you use it and the content that you interact with.

In all of the above cases we will always keep your rights at the forefront to ensure that they are not overridden by our own interests or infringe your fundamental rights and freedoms. You have the right to object to any of this processing at any time. If you wish to do this, please use the contact details at the end of this statement. Please bear in mind that if you object, this may affect our ability to form business and contractual relationships that are for our mutual benefit.

Payment information

  • We do not hold any debit and credit card information and have no plans to do so.
  • We hold bank account information for the sole purposes of paying our suppliers.

Cookies

  • Cookies are small text files that are automatically placed on to your device by some websites that you visit. They are widely used to allow a website to function (e.g. to keep track of an online shopping basket), and to provide website operators with information on how the site is being used.
  • Our website does use cookies to analyse website use and effectiveness, but no personally identifiable information is collected (with the exception of IP addresses, which under certain circumstances could be traced back to an individual. However, we do not do this).

Keeping your information secure; how long we retain it; your rights to access your information

Maintaining your personal information

  • We store your personal information for a proportionate length of time for legitimate business relationships.  When we believe that relationship has come to an end, we will delete all information.
  • If you believe that the information we hold on you may be inaccurate, or you wish your information to be deleted, please inform us at your convenience by using the contact details at the end of this statement.
  • Any objections you make to any processing of your data will be recorded so that we can comply with your requests.

Security of your personal information

We will put in place appropriate safeguards (both in terms of our procedures and the technology we use) to keep your personal information as secure as possible. We will ensure that any third parties we use for processing your personal information do the same.

We will not transfer, process or store your data anywhere that is outside the European Economic Area.

Your rights 

You have the following rights regarding any personal information we hold about you:

  • Right to confirmation – to know if we hold personal data that concerns you
  • Right to access – to view and to obtain a copy of any personal data we hold that concerns you
  • Right to rectification – to the correction of any inaccuracies within the personal data we hold that concerns you
  • Right to erasure – to have your personal data removed from our systems
  • Right to complain – to complain to the data protection regulator (the ICO in the UK) but please contact us to enable us to help with any issues first.

If you wish to exercise any of these rights, please contact us using the details below.

Contact details and further information

Please get in touch with us if you have any questions about any aspect of this privacy statement, or if you wish to exercise any of your rights above. We will be happy to help.

Lucy Marcovitch
Tel: 0776 9705821
Trading address:
11 Wathen Road
Leamington Spa
CV32 5UX

Changes to this policy

We may make changes to this policy from time to time. If we do we will update it here and a record of these is below.

  • Version: 1.0 effective date: 29 March 2019.